Website and database tools
Access the file, database and configuration tools available with your plan. Check which website you are working on before making a change.
Hosting control panel
The useful controls. Together in one place.
Manage the hosting tools available with your service from your customer account, with a clear route to your websites, domains and email.
The practical picture
Find the setting. Get on with your day.
Defined’s customer account brings billing and service access together. The hosting control panel provides the technical tools enabled for each hosting service on the 20i platform.
Domain and email settings
Review the management options supplied with your services. DNS and mailbox changes can affect a whole team, so plan them around the working day.
WordPress tools where you need them
Our WordPress plans list WordPress Manager, staging and cloning. Those features sit alongside your hosting administration tools.
The details that matter
Useful tools, with clear responsibilities.
Start with your customer account
Use Customer sign in to reach the services available to your account. The exact control panel tools depend on the product, configuration and permissions assigned to it.
Keep everyday changes manageable
Before changing DNS, certificates, PHP or database settings, identify the affected website and save the relevant current configuration. Ask for help if a change could affect email or customer orders.
Made for the working day
Your account and your website do different jobs.
Use your Defined hosting account to find your services and manage the available billing and account options. Your website’s own administration area is separate. If you are unsure which place to use, tell us the domain and what you want to change. We can point you towards the right next step without asking you to guess.
Talk through your requirements
A little clarity
Hosting control panel, explained.
Useful answers before you decide. For anything specific to your website, let’s talk it through.
Where do I sign in?
Use Customer sign in on this website. It takes you to Defined’s hosting account at hosting.definedgroup.co.uk.
Will I need a My20i reseller account?
Customer access is provided through your Defined hosting account and the tools enabled for your services. You do not need to become a 20i reseller to buy a Defined hosting plan.
Why can’t I see a particular tool?
Tools depend on the service, configuration and permissions available to the account. Contact us with your domain and the task you are trying to complete.
Let’s find the right fit.
Start with your business. We will help with the hosting.