Before you order
Choose a service on the website, then review the selected configuration, period and final price in checkout.
Your hosting account
One place for your next step.
Use your Defined hosting account to complete an order, see your services and reach the account tools available for your plan.
The practical picture
From choosing a service to looking after it.
The Defined Cloud Hosting website helps you compare services and explore your options. Our branded checkout and customer account, powered by 20i HostShop, handle account creation, orders and ongoing service management.
Create or use your account
Sign in or create an account as prompted before completing the purchase. Keep your account contact details current.
After your order
Use the customer area to view the services and billing tools available to your account. Keep confirmation and renewal messages for your records.
The details that matter
Keep your account useful and secure.
Use details you can maintain
Keep the account email and business contact information current so order and renewal notices reach the right person. Review the account when responsibilities change.
Check before repeating an order
If a payment or page response is unclear, review the basket and order status in the customer area before trying again. Contact Defined with the relevant service details if you need help.
Made for the working day
Your website and your account have different jobs.
The public website is the place to learn and compare. The secure customer area is where you manage your relationship with Defined. If you lose your place during a purchase, use Customer sign in and check the basket or order status before starting again. For a question about an existing service, have your domain ready when you contact us.
Talk through your requirements
A little clarity
Your hosting account, explained.
Useful answers before you decide. For anything specific to your website, let’s talk it through.
Is the customer area still part of Defined?
Yes. It uses the hosting.definedgroup.co.uk address and is powered by 20i HostShop for Defined’s hosting services.
Do I need a separate account for this public website?
There is no separate customer registration on the public marketing website. Use the account prompts in Defined checkout and the customer sign-in link.
Where do I ask about an order or renewal?
Sign in to review the information and support tools available for your account. You can also call Defined on 01963 861011 with the relevant domain or service details.
Let’s find the right fit.
Start with your business. We will help with the hosting.